Mark A.W. Smith & Company
Complexity, Simplified
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Claims Administration for Managing Agents and Underwriters Managing General Agents and Managing General Underwriters face a daunting task in finding the right partner to manage claims for their specialty lines program business. Mark Smith has been a successful claims executive since 1995, and has handled claims since 1982. Over the years we have handled matters in all commercial casualty disciplines including; auto, trucking and transit, trade contractors E & O, D & O, environmental, toxic torts, construction defect and inland marine. Undivided Loyalty - Singular Purpose Unlike most Third Party Administrators who want your business, being your TPA is the only claims work we do. We do not take assignments from Insurance companies. Our sole goal is to keep your program profitable by ensuring the best possible loss ratio while insuring that all claims expenses are fully funded through the program. More important, claims administration is all we do. For most of our competitors being a TPA is a sideline to their real business of independent adjusting. Indeed many of the major shops admit that their TPA division is a marketing tool, to bring lucrative field adjusting work in. On your last audit did you find that 80%, 90% or even 100% of the claims you assigned to your TPA resulted in Independent Adjuster assignments to the TPA's parent or sister company? At Smith we know the bottom line is critical to the success of your program, our cases are managed by experienced claims analysts who make sure the claim is handled for the best financial result. When that means an adjusting assignment, we make it to an independent firm. Most of the time the matter is handled in house, without any additional costs over and above our very reasonable fees. First Class Technology We provide up to the minute reporting to you, your re-insurers and clients. Weekly or monthly bordereaux reports are available. Instant message technology and online notes allow you to look at your entire book or a single claim, anytime, anywhere. Managed for results, first class claims expertise and no conflicts - Smith is the obvious choice for MGA's and MGU's for claims administration |
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